Privacy policy

Noelle Privacy Policy

1. Information We Collect
We collect information you provide directly, such as your name, shipping address, email address, phone number, and payment details when you register, place an order, or subscribe to our communications. We also automatically collect certain information about your device and browsing behavior, including IP address, browser type, and cookies. As we sell health supplements and beauty products, we may additionally collect relevant health or skin-related preferences you voluntarily share to provide product recommendations, and we treat this information with strict confidentiality.

2. How We Use Your Information
Your information is used for the following purposes:

• Processing and fulfilling your orders, including shipping and delivery.

• Providing customer service and responding to your inquiries.

• Sending order updates, promotional offers, and marketing communications (only with your explicit consent).

• Improving our website, product selection, and overall customer experience.

• Preventing fraud, ensuring security, and complying with legal obligations.

3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following necessary circumstances:

• Service Providers: With trusted logistics partners, payment processors, and IT support providers who assist us in operating our business and servicing you.

• Legal Compliance: When required by law, regulation, or governmental request to protect our rights, users, or the public.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.

4. Cross-Border Data Transfers
As Noelle operates across Canada, the United States, and the United Kingdom, your personal information may be transferred to, stored, or processed in these countries. We ensure that any such transfer complies with applicable data protection laws and that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

5. Your Rights and Choices
You have the right to:

• Access, update, or delete your personal information at any time through your account settings or by contacting us directly.

• Opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional message.

• Manage cookies through your browser settings to control how we collect data about your browsing behavior.
  These rights may be subject to limitations under applicable local laws.

6. Data Security
We implement industry-standard security measures, including SSL encryption and secure server environments, to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy
Our services are intended for individuals aged 18 years and older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

8. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. After that, we will securely delete or anonymize your data.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Effective Date" and, where appropriate, by sending you an email notification. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us at:
Email:noellehubuk@gmail.com